PROIV Maintenance & Service Releases

We would like to remind you that the current PROIV Maintenance and latest Service Releases, 8.3R3 and 8.3R3 SR1 respectively are available, dependent on contracted support level, for download from the PROIV Support Website. Please contact the PROIV support team proivsupport@ngahr.com for any PROIV Support Website login assistance. For more details, please download PROIV Maintenance Release 8.3R3… Read More

PROIV On Premise Support Services

We are pleased to be able to share a new revision (V6.0) of the “PROIV on Premise Support Services” T&C’s effective from 1st November 2017. New revision will be  available from the DOCUMENTATION page on the PROIV Support Website – support.proiv.com Notable changes from previous version as follows: Updates to section on PROIV Release Management to include information… Read More

PROIV 8.3 Maintenance and Service Releases

We are pleased to announce the latest PROIV Maintenance and Service Releases, 8.3R2 and 8.3R2SR1 respectively, are available, dependant on contracted support level, for download from the PROIV Support Website. These Releases contain a number of key fixes for customer reported issues. For more information please download the 8.3R2 Release Notes and 8.3R2 SR1 Release… Read More

PROIV Release Model Update

  We are pleased to announce a new approach to our PROIV product release cycle, meaning more frequent targeted releases. The key features of this new approach are: Monthly service releases More regular maintenance releases Enhanced release management process Target approximately 5 priority defects for any one service release P1 issues continue to get emergency… Read More