PROIV On Premise Support Services

We are pleased to be able to share a new revision (V6.0) of the “PROIV on Premise Support Services” T&C’s effective from 1st November 2017.

New revision will be available from the DOCUMENTATION page on the PROIV Support Website – support.proiv.com

Notable changes from previous version as follows:

Updates to section on PROIV Release Management to include information about Release Identifier
New section on PROIV Support Incident Management
Definition of Perpetual vs Term Licences in section on Product Licensing Types

Should you have any questions please contact Dale Faircloth the Global Support Manager or your account manager.