PROIV On Premise Support Services

We are pleased to be able to share a new revision (V6.0) of the “PROIV on Premise Support Services” T&C’s effective from 1st November 2017.

New revision will be  available from the DOCUMENTATION page on the PROIV Support Website –

Notable changes from previous version as follows:

  • Updates to section on PROIV Release Management to include information about Release Identifier
  • New section on PROIV Support Incident Management
  • Definition of Perpetual vs Term Licences in section on Product Licensing Types

Should you have any questions please contact Dale Faircloth the Global Support Manager or your account manager.

For more details, please download “PROIV on Premise Support Services”